1. Who We Are
Welcome to Utopia Medical Corp, a medical billing and healthcare service provider. Our website address is: http://utopiabilling.com. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
2. Information We Collect
We collect various types of personal and non-personal information to provide and improve our services, including:
Personal Information: Name, email address, phone number, and any details submitted through our contact forms.
Medical Billing Data: If you are a healthcare provider using our services, we may process Protected Health Information (PHI) as required under HIPAA compliance.
Cookies & Tracking Technologies: We use cookies and analytics tools to enhance user experience and website performance.
IP Address & Browser Information: Automatically collected for security and spam prevention
3. How We Use Your Information
We use your information for the following purposes:
To provide, manage, and improve our medical billing and healthcare services.
To communicate with you regarding inquiries, support, or billing-related matters.
To comply with legal obligations, such as HIPAA, GDPR, and CCPA.
To analyze website performance and improve user experience.
4. Cookies & Tracking Technologies
We use cookies to:
Save your preferences and login credentials for future visits.
Analyze website traffic and enhance functionality.
Prevent spam and security threats.
You can control cookie settings through your browser preferences.
5. Data Security & Protection
We prioritize the security of your data and implement measures including:
Encryption: All sensitive data is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to stored data.
6. Who We Share Your Data With
We do not sell or trade your personal data. However, we may share it with:
Third-Party Service Providers (e.g., payment processors, email services) to facilitate our operations.
Legal Authorities when required by law for fraud prevention or compliance with regulations.
7. Your Data Rights
Depending on your location, you have the right to:
Access Your Data – Request a copy of the personal data we hold about you.
Correct Your Data – Update or modify incorrect information.
Delete Your Data – Request deletion of your personal data (subject to legal obligations).
Opt-Out of Marketing – Unsubscribe from promotional communications.
8. Third-Party Links & Embedded Content
Our website may contain links to third-party websites or embedded content (e.g., videos, articles). These third-party services may collect data independently. We encourage you to review their privacy policies.
9. Data Retention Policy
User Comments: Retained indefinitely for moderation purposes.
Registered Accounts: Users can access, edit, or delete their personal data at any time.
Medical Billing Data: Stored securely as per HIPAA compliance and retained only as long as necessary.
10. Compliance with Laws (HIPAA, GDPR, CCPA)
HIPAA Compliance: If we process Protected Health Information (PHI), we follow HIPAA security protocols.
GDPR (Europe): If you are in the EU, you have the right to data portability, correction, and deletion.
CCPA (California, USA): California residents can request to know how their data is used and opt out of data sharing.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to users.
